Contact Us

To enable us to give the best customer service possible we have found it quicker, more systematic and detailed to use email as the preferred tool of communication, if you would like to contact us please email us in the first instance. We endeavour to respond the same working day (Monday - Friday, 10:00 - 16:00 excluding Bank Holidays) with any query you may have.


Blue House Point Road,
Stockton on Tees,
TS18 2PW


Access our live chat operators using the link at the bottom of the page

Some Frequently Asked Questions

Windows, Doors And Conservatories Enquiries
If you require more information on our windows, doors and conservatories please speak with your local branch. Please visit our branch locator for more details.
Branch Contact Information
If you want to speak to your local branch, we're happy to give you their direct contact details - we know how annoying switchboards can be! To find your local branch's number visit our branch locator.
Please note that online prices and products may vary to your local branch due to special online promotions, administration costs and local stock profiling. Please check with your local branch for more details.
Account Applications
If you have a completed account application form please return it to: [email protected], or by post to: NuStock, Blue House Point Road, Stockton on Tees, TS18 2PW
Website Contact Information
If you have an enquiry regarding our website, or an order placed through our website please contact us via email at [email protected] (or use the form below). Please quote your order number. Alternatively you can telephone us on 0330 175 8490 (10am - 4pm, Monday - Friday).

Contact Us

NuStock is a trading name of Specialist Building Products Limited, a wholly owned subsidiary of the Epwin Group Plc. Specialist Building Products Limited is registered in England & Wales. Company Registration number: 1268689. Registered Office: Friars Gate, 1011 Stratford Road, Shirley, Solihull, West Midlands B90 4BN. VAT Registration No. 864 4507 10